> For the complete documentation index, see [llms.txt](https://docs.shipped.club/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shipped.club/features/customer-support.md).

# Customer support

## Userdesk

<figure><img src="https://3985976695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT3t4pDs63s3Soj1JetJw%2Fuploads%2FLa4l9TbEraBzOEKBvxpm%2Fimage.png?alt=media&amp;token=e6397ee1-6a17-4790-967b-99e1faf099ff" alt=""><figcaption></figcaption></figure>

Userdesk is an AI Chatbots platform. It allows you to train a chatbot (similar to ChatGPT) that replies to the visitors and users of your product in a live chat, embedded on your website.

1. Sign up to [Userdesk](https://userdesk.io/)
2. Add your website URL
3. Connect a brand new Notion page or Google Doc, that you'll structure as an FAQ document
4. Set `NEXT_PUBLIC_USERDESK_CHATBOT_ID` into `.env`  with the chatbot id

The chatbot will be automatically included on the website.

## Crisp

<figure><img src="https://3985976695-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT3t4pDs63s3Soj1JetJw%2Fuploads%2FsDeGBr2A6RBAipDgrI1B%2Fimage.png?alt=media&amp;token=947f1434-841d-462f-8e08-8d54c7031ed2" alt=""><figcaption></figcaption></figure>

Crips is a customer support solution. To add a widget to your page, create an account at Crisp, then paste the Crisp Website ID value into `.env` for the variable `NEXT_PUBLIC_CRISP_WEBSITE_ID`

The live chat widget will be automatically included in your website.