> For the complete documentation index, see [llms.txt](https://docs.shipped.club/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.shipped.club/features/customer-support.md).

# Customer support

## Userdesk

<figure><img src="/files/Lqh6Jnwbj9C02JyXsDXV" alt=""><figcaption></figcaption></figure>

Userdesk is an AI Chatbots platform. It allows you to train a chatbot (similar to ChatGPT) that replies to the visitors and users of your product in a live chat, embedded on your website.

1. Sign up to [Userdesk](https://userdesk.io/)
2. Add your website URL
3. Connect a brand new Notion page or Google Doc, that you'll structure as an FAQ document
4. Set `NEXT_PUBLIC_USERDESK_CHATBOT_ID` into `.env`  with the chatbot id

The chatbot will be automatically included on the website.

## Crisp

<figure><img src="/files/vJgyDX2dS0oOkpFqx8tK" alt=""><figcaption></figcaption></figure>

Crips is a customer support solution. To add a widget to your page, create an account at Crisp, then paste the Crisp Website ID value into `.env` for the variable `NEXT_PUBLIC_CRISP_WEBSITE_ID`

The live chat widget will be automatically included in your website.